IDBI Bank Customer Care Number

IDBI Bank provides a Customer Care Number that can be used to contact the bank for issues related to your account. IDBI bank provides a Toll-Free Number that can be used to call the bank Customer care representative. The Toll-free numbers for IDBI Bank are 1800-209-4324, 1800-200-1947, and 1800-22-1070.  These numbers can be used 24X7 to contact the bank. For NRI Customer another number that is dedicated to the international user is +91-22-67719100.

IDBI Bank Customer Care Number

Customer Care is a basic support that a bank provides to solve their customer issue related to any of the banking services. The bank process an issue in different tiers, the level of the tiers will rise when the query is not solved at every level. You can contact different offices for your issues.

IDBI Bank Credit Card Number Customer Care Number

Credit Card Number Customer Care Number to contact the bank to solve a query related to the credit card is 1800 425 7600. It is a Toll-free number that can be used 24X7. There is also a number that is also available 24X7 but will be tolled when called; the non-toll free number is 022 – 4042 6013.

How to Register any Complaint with IDBI Bank?

A complaint can be registered with the bank by using the following methods-

IDBI Bank Head Offices

Name & Designation: Smt. Padma Betai

Chief General Manager & CGRO

Tel no: 022- 6655 2141, 6655 2143

FAX no: 022-2216 5195

Address: IDBI Bank Ltd. Customer Care Centre,

19th Floor, D Wing, IDBI Tower, WTC Complex, Cuffe Parade, Mumbai -400 005

IDBI Bank Zonal Offices

Sr. No. Name & Contact Details Office Zonal Office Jurisdiction
1 Shri. Rizwan Khan
General Manager & GRO
Tel no: 011-6608 3096/
011 – 6608 3118
Delhi Zone
1st Floor, Videocon Tower, E-1, Jhandewalan Extension, New Delhi Pin: 110055
Delhi (UT – NCT)
Delhi Delhi & NCR, Rajasthan, Uttar Pradesh, Uttarakhand
2 Shri Rajendra Pujari
General Manager & GRO
Tel No: 0172-5059302
Chandigarh Zone
SCO 72-73,
Sector 17 – B,
Chandigarh
Pin: 160017
Chandigarh Chandigarh (UT), Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir
3 Shri Kuntal Biswas
General Manager & GRO
Tel No: 033 – 22806780
Kolkata Zone
44, Shakespeare Sarani, PB No 16102, Kolkata, West Bengal
Pin: 700017
 Kolkata West Bengal, Bihar, North East States
4 Shri Sudipta Banerjee
General Manager & GRO
Tel No: 0674-2541655
Bhubaneswar Zone
IDBI House, Janpath
Ground Floor,
Unit -IX
Bhubaneshwar, Odisha
Pin: 751022
Bhubaneswar Odhisa, Jharkhand, Chhattisgarh
5 Shri Rupesh Nagar
General Manager & GRO
Tel No: 022 – 61279262
Mumbai Zone
2nd Floor, A, B & C wings, Mittal Court, Nariman Point, Mumbai
Pin: 400021
Mumbai Mumbai, Nashik
6 Shri Mahendra Patel
General Manager & GRO
Tel No: 0712-6659103
Nagpur Zone
Salasar Prestige, 1st floor, Plot no 1/A, off WHC road, Dharampeth Nagpur
Pin: 440010
Nagpur Eastern Maharashtra
7 Shri Sanjay Chaturvedi
General Manager & GRO
Tel No: 079-66072806
Ahmedabad Zone
IDBI Complex,
Lal Bungalows,
Off CG Road,
Ahmedabad
Pin: 380006
Ahmedabad Gujarat, Madhya Pradesh, Dadra & Nagar Haveli and Daman & Diu
8 Shri Kapil Vashishat
General Manager & GRO
Tel No: 020 – 66421641
Pune Zone
IDBI House, Fourth Floor
Dynaneshwar Paduka Chowk
Fergusson College Road, Shivaji Nagar
Pune Pin :411004
Pune Pune, Satara, Kolhapur, Sangli Districts & State of Goa
9 Shri Narasimhan Venkatesh
General Manager & GRO
Tel No: 044 – 2220 2124
Chennai Zone
PM Towers 37, Greams Road, Chennai,
Tamil Nadu
Pin: 600006
Chennai Tamil Nadu, Puducherry and Andaman & Nicobar
10 Shri R. Prakash
General Manager & GRO
Tel No: 080-67990050
Bengaluru Zone
IDBI House,
58 Mission Road,
Bangalore, Karnataka
Pin: 560027
Bengaluru Karnataka, Kerala
11 Shri Dhananjay Lele
General Manager & GRO
Tel No: 040 – 6769 4153
Hyderabad Zone
D. Num 5-9-89/1 and 2,
Chapel Road,
P. B. Num 370,
Hyderabad Pin :500001
Hyderabad Telangana, Andhra Pradesh